Don't forget to tell everyone about it!

There are different types of people whom you might want to communicate with - customers and clients, employees, other businesses, governments, and the general public.  Be prepared to use a  variety of formats such as social media, apps, podcasts, reports that relate to both the topic you are talking about and to whom you are talking.

Communicating with other businesses  - this might be more formal. Communicating with customers and clients - here you might have a combination of informal and formal methods - just remember, it doesn't have to be a formal report.Communicating with employees - engaging and informing your staff could be on a variety of levels of (in)formality, but tell them what you have done and why.